Mitey the yeti talks it through with an older yeti in glasses on a bench
Polite, prepared and accurate beats pushy.

Negotiation scripts

Lenders expect questions. These scripts give you what to gather, what to say, how to answer common pushback and what to confirm afterwards — for seven kinds of rate.

  1. 1

    Know your number

    Score the offer first so you know whether you are asking for a little or a lot.

  2. 2

    Bring a written alternative

    A real competing quote, described accurately, is the most persuasive thing you can bring.

  3. 3

    Ask about the whole offer

    Fees, penalties, prepayment privileges and promotional periods matter as much as the headline rate.

  4. 4

    Get it in writing

    A verbal rate is not an offer. Ask for the rate, term and any conditions by email or letter.